Highpoint RocketRAID 2220 User's Guide download pdf (Page 45)

Customer Support

If you encounter any problems while utilizing the RocketRAID 2220, or have any questions about this or

any other HighPoint product, feel free to contact our Customer Support Department.

Troubleshooting Checklist

Before contacting our Customer Support department:

Make sure the latest BIOS, driver and RAID Software have been installed for the RocketRAID 2220.

Updates are available from our website.

Prepare a list of the computer system’s hardware and software (motherboard, CPU, memory, other PCI

devices/host adapters, operating system, applications)

Contact Information

E-mail address: support@highpoint-tech.com

Phone: 510-623-0968 (request for support)

9:00AM-5:00PM, Pacific Standard Time

Additional information about HighPoint products is available from our web site:

http://www.highpoint-tech.com

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Highpoint RocketRAID 2220 User's Guide Page 45